Support
Have a question, found a problem or want to share feedback? Send us an email.
Contact
The easiest way to reach us is by email:
simpleprep.info@gmail.comHelp us understand the issue
- Tell us whether you use Android or iOS.
- Briefly describe what you tried to do and what happened instead.
- Include the installed app version if it is shown to you.
- Do not send private inventory data, receipts or other sensitive information unless it is strictly necessary.
Deleting data
Simple Prep does not use a user account or proprietary cloud. Your core data is stored locally on your device.
In the app, open Settings → Delete data. After a two-step confirmation, supplies, consumption history, the shopping list, planner data and personal settings are deleted. Initial setup then starts again.
Previously exported backups, PDFs or shared content are retained. Delete those files separately from their storage location if necessary.